Services
Managed IT Services
Our managed offering offers peace of mind with a team of business and technical people. For a transparent monthly cost we take care of your IT needs in Darwin - Learn More
SERVICE OVERVIEW
Managed IT Services for Darwin, Katherine, Regional & Remote Australia
Emerge IT delivers fully managed IT services for organisations across Darwin, Palmerston, Katherine, Alice Springs and remote communities throughout the Northern Territory and regional Australia. Our technicians live and work in the NT, so you get fast response times and support that understands the realities of working in regional and remote locations throughout Australia.
As your managed services provider (MSP), we take responsibility for your day‑to‑day IT operations, security and cloud platforms. Around‑the‑clock monitoring, patching, backups and user support reduce downtime and keep your staff productive, wherever they are.
Whether you are an established organisation in Darwin, a growing business in Katherine, or a remote service provider supporting communities across the NT, our team designs a managed IT plan that fits your budget, compliance requirements and risk profile.
Local NT technicians and remote Australia experience
Our support team is based in Darwin and Katherine and regularly travels to regional and remote locations across the NT and northern Australia. You get people who know the local environment, from unreliable links and heat to the realities of working with regional sites and Indigenous communities
Proactive monitoring, cybersecurity and backups
Your systems are monitored 24/7 with automated alerts, patch management, antivirus, email security and regular backup checks. This proactive managed IT approach helps prevent issues before they disrupt your operations and supports cyber insurance and Essential Eight aligned controls
Simple plans, predictable monthly costs
Our managed services plans bundle support, maintenance and strategic advice into a fixed monthly fee. You gain a virtual IT department with clear service levels, reporting and regular reviews, without the overhead of building your own in-house team.
Testimonials
A few words from our customers.
The assistance and advice provided, patience and understanding of the situation was top class as was the clear and concise communication. Very impressive and solved all of our issues with a minimum of fuss. Top Job.
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Dale Campbell
Alawa Aboriginal Corporation
A pleasure to deal with. The Staff are friendly, professional and resolved my issue quickly.
Fiona Moss
Miwatj Health Aboriginal Corporation
Working remotely from Victoria to my workplace in NT, I absolutely need my technology to be working seamlessly. I'm a GP, not an IT specialist. Emerge IT keeps me connected and keeps my computer set up so that I can easily move between my different applications with the various tasks my job requires. They are prompt and polite and never condescending of my fledgling IT skills. If they can't sort the problem, they escalate to one of their gurus who can. I couldn't do my job without their ongoing support.
Trish Kerbi
Miwatj Health Aboriginal Corporation
Serving Adelaide, Alice Springs, Darwin, Katherine, Murray Bridge, Nhulunbuy, Perth, Port Augusta, Port Lincoln, Port Pirie, Tennant Creek, Whyalla and expanding.
Partner with Emerge IT
Commitment to regional and remote Australia.
Proudly supporting the growth and development of communities ensuring they have access to the best in technology and support.
Grit and excellence to get the job done.
Providing reliable and innovative IT solutions with determination and a commitment to excellence in every project we undertake.
Positive impact and community focus.
We believe in making a lasting, positive impact, contributing to the prosperity and well-being of Australia's regional and remote communities.